DeepZen Limited

Privacy Policy

Last Updated: June 2020

This privacy policy (together with our Terms of Use located at Terms of Use page and any other documents referred to in either document, the “Policy”) describes how Deep Zen Limited (“DeepZen”, “us”, “our”, and “we”) collects, uses and shares personal information of users of this website, www.deepzen.io (the “Site”). This Policy also applies to any of our other websites that post this Policy. This Policy does not apply to websites that post different statements.

We are the data controller and our place of business is 151 Wardour Street, Soho, London W1F 8WE, United Kingdom.

Please read the following privacy policy carefully to understand our practices regarding your Personal Data (as defined below) and how we will treat it. By visiting and using the Site, you are accepting and consenting to the practices described in this policy.

WHAT WE COLLECT

We get information about you in a range of ways.

• Information You Give Us

We may collect your‎ name, postal address, email address, phone number, fax number, username, password, demographic information (such as your gender and occupation) as well as other information you directly give us whether on our Site or otherwise (your “Personal Data”) if, among other things, you:

• register to become a user of our Site;
• send us a message or correspond with us by telephone, in writing or otherwise;
• become a user of our products or services;
• participate in a discussion board on the Site; or
• report a problem to us.

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• Information We Get From Others

We may get information about you from other sources such as customers and partners. We may add this to information we get from this Site.

• Information Automatically Collected

We may automatically log non personally identifiable information about you and your computer. For example, when visiting our Site, we may log your computer operating system type, browser type, browser language, the website you visited before browsing to our Site, access times, pages you viewed, how long you spent on a page, page interaction information (such as scrolling, clicks, and mouse-overs) and other information about your use of and actions on our Site. From time to time, we may release non personally identifiable information in the aggregate, e.g., by publishing a report on trends in the use of the Site or by releasing statistics about the behaviour of visitors on the Site. We may also collect potentially personally identifiable information such as Internet Protocol (IP) addresses for logged-in users and for users leaving comments on discussion board posts on the Site. We disclose any such personally identifiable information subject to the same policies described under “Sharing of Personal Data” below.

• Cookies

We may log information using “cookies.” Cookies are small data files stored on your hard drive by a website. We may use both (1) session cookies (which are added automatically to your browser by the server software but not used by our Site and expire once you close your web browser) and (2) persistent or analytical cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site; such cookies may record, among other things, the time of your first visit to the Site, the time of your most recent visit to the Site, the time of your current visit to the Site, which page(s) you visited on the Site, how long you stayed on the Site and how you located the Site. This type of information is collected to make the Site more useful to you and to tailor the experience with us to meet your special interests and needs. Many browsers are set to accept cookies until you change your settings. However, you can typically remove and reject cookies from our Site with your browser settings, or adjust your browser to tell you when a website tries to put a cookie on your computer. Users based in the European Union can opt out of these third party cookies. This website is not connected to us and we are not responsible for its content. We only keep cookies for the duration of your visit to our Site, except in the case of cookies which remember you for future visits or where you save your login name as referred to above. If you remove or reject our cookies, it could affect how our Site works for you.

USE OF PERSONAL DATA

We may use your Personal Data as follows:

• to operate, maintain and improve our Site, products, and services;
• to respond to comments and questions and provide customer service;
• to send information including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages.
• to communicate about promotions, upcoming events and other news about products and services offered by us and our selected partners;
• to link or combine user information with other Personal Data;
• to protect, investigate and deter against fraudulent, unauthorized, or illegal activity; and
• to provide and deliver products and services which customers request.

SHARING OF PERSONAL DATA

Your Personal Data will not normally be disclosed to third parties except for where it is necessary for fulfilment of our obligations to you, or where we are obliged or permitted to do so by law (including, without limitation, through the terms of any customer or other agreement we may have with you). We may share your Personal Data as follows:

• We may share Personal Data with your consent. For example, you may let us share Personal Data with others for their own marketing uses. Those uses will be subject to their privacy policies.
• We may share Personal Data when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.
• We may share Personal Data for legal, protection and safety purposes.
  • We may share information to comply with laws.
  • We may share information to respond to lawful requests and legal processes (including by law enforcement agencies or any regulatory or government authority in response to any request including requests in connection with the investigation of any suspected illegal activities).
  • We may share information to protect the rights and property of DeepZen Limited, our agents, customers and others. This includes enforcing our agreements, policies and terms of use.
  • We may share information in an emergency. This includes protecting the safety of our employees and agents, our customers, or any person.
• We may share information with those who need it to do work for us.

We will not sell, resell, lease or license your Personal Data to any third parties but we may, if required for the purpose(s) for which your Personal Data was collected and processed, share it with our partners or with our service providers, for the specific scope of their provision of services.

We may also share aggregated and/or anonymized data with others for their own uses.

USE OF YOUR PERSONAL DATA OUTSIDE THE EUROPEAN UNION

In order to provide you with requested products and services we may need to transfer your Personal Data to service providers based in countries outside the EEA or to our overseas partners. This does not diminish your rights. DeepZen Limited will take all reasonable steps necessary to ensure that any Personal Data transferred outside the EEA will be treated securely and in accordance with this privacy policy.

INFORMATION CHOICES AND CHANGES

Our marketing emails tell you how to “opt-out.” If you opt out, we may still send you non-marketing emails. Non-marketing emails include emails about your accounts and our business dealings with you.

You may send requests about Personal Data to our Contact Information below. You can request to change contact choices, opt-out of our sharing with others and update your Personal Data.

SECURITY

We have policies and technical measures in place designed to safeguard and protect your Personal Data against unauthorised access, accidental loss, improper use and disclosure. However, you should remember that electronic communications and the internet are not completely secure. While we will do our best to protect your Personal Data, the transmission of your data to us is done so at your own risk.

 LINKS TO EXTERNAL SITES

This Site may contain links to external sites not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy and the terms of use of every external site you visit.

We have no control over and assume no responsibility for the content, privacy policies, terms of use or practices of any third party sites, products or services.

YOUR RIGHTS

You have a right of access to Personal Data DeepZen Limited may hold about you, to have inaccurate information about you corrected and to request that we stop using your Personal Data for marketing purposes. Access requests should be put in writing and addressed to the CEO at the address set out below.

CONTACT INFORMATION

We welcome your comments or questions about this privacy policy. You may contact us at our address, phone number or e-mail address:

Attn: CEO

DeepZen Ltd.

151 Wardour Street

Soho

London W1F 8WE

United Kingdom

Telephone: +44 20 3948 1833

Email: hello@deepzen.io

CHANGES TO THIS PRIVACY POLICY

We may change this privacy policy. If we make any changes, we will change the Last Updated date above.